Privacy Policy for Academia Sonora
This Privacy Policy describes how Academia Sonora ("we," "us," or "our") collects, uses, and protects your personal data when you use our online platform, including our website and services related to online podcasting courses, audio editing workshops, voice coaching, scriptwriting, podcast launch strategy, monetization strategies, equipment guides, recommendations, and community forums for creators.
We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies.
Data Controller
The data controller responsible for your personal data is Academia Sonora, located at 1938 Rua Augusta, 5th Floor, São Paulo, São Paulo, 01304-001, Brazil.
Information We Collect
We collect information to provide and improve our services to you. The types of personal data we collect may include:
Information you provide directly to us: This includes information you submit when you register for an account, enroll in a course or workshop, participate in community forums, contact us, or provide feedback. This may include your name, username, password, email address, billing information, and any other information you choose to provide in profiles, posts, or communications.
Information collected automatically: When you access and use our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, dates and times of access, and information about your course progress and activities on the platform.
Payment Information: If you make a purchase, we collect payment information necessary to process the transaction, such as credit card details or other payment method information. This data is typically processed by secure third-party payment processors. We do not store sensitive payment card details on our servers.
Communications: We may collect information about your communications with us, such as customer support inquiries or feedback submissions.
How We Use Your Information
We use your personal data for various purposes, primarily to provide and manage our services and to communicate with you. These purposes include:
To provide and maintain our online platform and services, including delivering course content, managing your account, and processing transactions.
To personalize your experience on our site, such as suggesting relevant courses or content.
To communicate with you, respond to your inquiries, and provide customer support.
To process payments and fulfill orders.
To send you administrative information, such as updates about our services, policy changes, or technical notices.
To send you marketing communications about our products, services, and promotions, in accordance with your communication preferences. You can opt-out of marketing communications at any time.
To analyze usage trends and improve our services, content, and user experience.
To monitor and enforce our terms of service and policies.
To detect, prevent, and address fraud, security issues, or technical problems.
To comply with legal obligations and protect our rights.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Performance of a contract: Processing is necessary to provide the services you request, such as accessing courses or participating in workshops.
Your consent: We may process your data based on your explicit consent, particularly for sending marketing communications. You have the right to withdraw your consent at any time.
Legitimate interests: We process data for our legitimate interests, such as improving our services, understanding user behavior, ensuring security, and marketing our services, provided that these interests do not override your fundamental rights and freedoms.
Legal obligations: We may process your data when necessary to comply with applicable laws or regulations.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only under specific circumstances:
Service Providers: We may share data with trusted third-party vendors and service providers who assist us in operating our business and providing our services, such as hosting providers, payment processors, customer support platforms, and analytics providers. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
Community Features: If you participate in community forums or features on our platform, content and information you post may be visible to other users.
Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order or subpoena.
Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account being active, to provide you with services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including:
The right to access the personal data we hold about you.
The right to request rectification of inaccurate or incomplete data.
The right to request erasure of your personal data under certain conditions (e.g., when it is no longer necessary for the purposes for which it was collected).
The right to restrict the processing of your data under certain circumstances.
The right to object to the processing of your data, particularly for direct marketing purposes or processing based on legitimate interests.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to withdraw your consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority if you believe our processing of your data violates applicable law.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior and how you interact with our site. This helps us analyze site usage, personalize your experience, and deliver relevant content. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. Your continued use of our site after the changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us by mail at:
Academia Sonora
1938 Rua Augusta, 5th Floor,
São Paulo, São Paulo, 01304-001,
Brazil.